This is my first time ever reviewing a hotel, however, I came away so disappointed by Le Dune Piscinas that I feel obliged to share fair warnings to other potential guests. While it's undisputed that the area is beautiful and it's clear that the recent renovation was a great success as the property is visually very beautiful, the setting of the hotel is second to none. Having prime position on the beach is unrivalled and to be the only hotel in the area is also a very unique offering as it does feel like a special place to be. I cannot stress enough the service that you receive just does not justify the prices I paid for the stay, it was sub par at best especially if you're a non-Italian speaker. I found that the staff weren't confident English speakers (which by no means is a problem as nowadays there's always a way to translate/communicate) however, this does show by their stand off-ish, abrupt and dare I say rude approach to get any kind of conversation over with as soon as possible, claiming to be a 5 star hotel and then if/when a guest approaches a member of staff with a request only to be shunned away just does not fly for me. Advice to potential guests: The beauty of the area could be enjoyed in a possible day trip, there's a beach club in the area, given it's position it's quite isolated so maybe choosing a hotel in another area with amenities and visiting here for the day would be a smarter option. Advice to management: Do better in training your staff to work at a 5 star hotel level, how to approach guests and cater to guest needs instead of dismissing them or being confrontational.
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